We recently launched our latest Enterprise talent acquisition release of TalentLink 14.1 to our customers which included enhancements such as new agency portal capabilities, increased ad-hoc reporting performance, mobile app and single sign-on (SAML) improvements.
What were the drivers behind the release?
There were two particular themes we have frequently heard our customers talk about:
1. Recruitment is a team sport
There are many players in the game of recruiting. All of which are instrumental in landing the best candidate for the job including the recruiter, the hiring manager, a recruitment agency and the candidates themselves.
2. Great relationships are at the core of successful recruiting
With that claim in mind, we designed a release that facilitates building great relationships. Firstly, the recruitment team needs to provide excellent service to their hiring managers. And secondly, the recruitment agencies and in-house recruiters must see eye-to–eye, especially when it comes to who supplied the candidate.
Improve relationships with your hiring managers and simplify your life
Although recruiters and hiring managers share the same goal of filling vacancies with the brightest and most brilliant employees, they often end up frustrated with each other. Why is that?
Hiring managers want to hire the top person for the job but, unlike recruiters, they don’t eat and breathe talent acquisition. So, they are busy with their day job and hiring is an additional responsibility. Making them happy could be as simple as giving them the flexibility to perform their recruitment tasks on a mobile device whilst they are, for example, commuting or prepping dinner.
With our latest release, recruiters can enable their hiring manager to progress candidates on the go:
- Recruiters & hiring managers can fill in feedback forms on candidates directly in the mobile app
- Hiring managers can reject, hold or progress a candidate enabling timely responses to the candidates
- Recruiters can act on applications quickly eliminating time lags that could cost them a great candidate
This is a win-win-win. Hiring managers get to fit in extra recruiting tasks in the tiniest of spare time while recruiters ensure they protect employer brands with fast response time to talent. And, the candidate also gains because they know where they stand rather quickly.
Know where your candidates come from and reduce agency costs
Isn’t it a shame when you end up paying commission to agencies for a candidate who was in your database to begin with?
To avoid acrimony between recruiters and agencies, it is really important everyone knows who owns the candidate.
With our latest release, we introduced the concept of candidate ownership by an agency. The agency could be blocked from submitting a candidate if:
- A contact is already owned by another agency
- The candidate has applied directly
- The candidate already exists in the system
The recruiters have options to configure duplicate checking to ensure the same candidate is NOT submitted by multiple agencies while agencies have the option to check if a candidate already exists before submitting them.
It’s a win-win-win again. Recruiters don’t overspend on agency costs, agencies don’t waste time submitting candidates they won’t get anything for and candidates can still apply at any time directly to an employer regardless of the battles in the backend.